Your Water Meter

Knowing Where Your Water Meter Is Can Be Helpful When Detecting A Leak

Your water meter should be located in front of your house, inside a concrete or plastic meter box that is set flush to the ground.
Look for the meter behind the sidewalk at a side lot line near the street. If your home is on a corner lot, it could be either on the front or side street.
Sometimes, meter boxes are not easily visible due to landscaping and other obstructions. It's important to keep the box free of plants and roots that can obstruct or hide the meter or damage the service line.
If you need help finding it, call TVWD at (503) 642-1511. We usually have the location information on our computer. If not, we will dispatch a Field Customer Service Representative to assist you in locating your meter.

Reading your meter is like reading the odometer of a car:

Read the numbers from left to right that appear under the words "Cubic Feet."
The first digit on the right represents one cubic foot. The second from the right represents 10 cubic feet. The third from the right (usually a different color) represents 100 cubic feet, or one "CCF" which is the unit TVWD uses for billing purposes.
One revolution of the meter sweep-hand (the arm that goes around in a circle) equals one cubic foot or 7.48 gallons.

Note: TVWD bills in 100 Cubic Feet, or 1 CCF. 1 CCF = 748 gallons.

Visit our Shutting Off Your Water Web page for information on how to shut off your water.