It is important for everyone in your household to know how to shut off your water in a hurry in case a pipe breaks. Visit our Water Shutoff page to learn how.
Category: Know & Prepare FAQs
How can I keep my pipes from freezing?
There are many simple things you can do both before and during freezing weather to help minimize the chance of frozen pipes. Visit our Cold Weather page for tips.
Category: Know & Prepare FAQs
What do I do if I have a frozen pipe?
It’s important to know how to thaw a frozen pipe, and what to expect after water is running again. Visit our Cold Weather page for more information.
Category: Know & Prepare FAQs
What is TVWD doing to prepare for natural disasters and other emergencies?
TVWD has a multi-prong approach to preparedness:
The Willamette Water Supply System is being carefully engineered and built to better withstand natural disasters, protect public health, and speed recovery in emergencies.
Multiple water sources, redundancies and regional interconnectivity to allow us to distribute and receive water in multiple ways. We also have emergency water distribution trailers and cooperative agreements with neighboring water providers to share resources in emergencies.
Automated controls and backup systems can run our system temporarily without the need for water operators.
Staff regularly participate in emergency drills, training and exercises.
Category: Know & Prepare FAQs
What should I be doing at home to prepare for natural disasters and other emergencies?
There are many things you can do to prepare for emergencies, but one of the most important is store an emergency kit that includes 14 gallons of water per person, with more for pets and special needs. Visit our Preparedness page for more tips.
Category: Know & Prepare FAQs
What resources does TVWD provide to help me prepare for emergencies?
Visit our Preparedness page for tips on how to prepare for emergencies.
