District FAQs
Find answers to many common Board of Commissioners, operations and finance questions.
Is TVWD my water provider?
Use our Drinking Water Provider Lookup Tool to find out if you are within TVWD’s service area.
Category: District
How can I contact Customer Service?
Contact customer service by email at customerservice@tvwd.org or by calling 503-848-3000. Our Customer Service Lobby is open Monday – Friday from 8 a.m. – 4 p.m. It is located at 1850 SW 170th Avenue in Beaverton.
Category: District
Where is TVWD headquartered?
TVWD headquarters is located at 1850 SW 170th Ave, Beaverton OR 97003.
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What is a special district?
Special districts are limited purpose local governments – separate from cities and counties. Within their boundaries, special districts provide focused public services such as supplying water (Tualatin Valley Water District), fire protection (Tualatin Valley Fire & Rescue), and parks and recreation (Tualatin Hills Parks and Rec).
Category: District
Who is on the Board of Commissioners and how are they elected?
TVWD is governed by a five person Board of Commissioners elected to four-year terms. More information about our Board of Commissioners can be found here.
Category: District
When does the Board of Commissioners meet? Can I attend?
Board meetings are usually held the third Wednesday of each month. Work sessions are usually held the first Tuesday of each month. However, they are subject to change based on holidays and special circumstances that conflict with meeting dates.
The public is invited to attend these meetings. For dates, times and agendas, visit our Calendar of Events page.
Category: District
What is TVWD’s budget?
TVWD operates on a biennial budget, meaning budgets are set in two-year intervals. Visit our Budget page to learn about our budget process and current budget.
Category: District
How do you set the water rates?
TVWD sets water rates every-other year. Visit our Drinking Water Rates page for more information about our rates and rate-setting process.
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I want to work in the water industry. Where can I find current job openings?
TVWD posts open positions on our Jobs page.
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I keep hearing about the Willamette Water Supply. How can I learn more about it?
Learn more about the Willamette Water Supply Program (and our other water sources) on our Water Sources page.
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