My Service
At TVWD, our customers come first—every day. We consider it a privilege to provide this essential service to our community. We are the people of Tualatin Valley Water District, and we’re here to ensure that today and for years to come our community enjoys safe, reliable drinking water.
- Customer Self-Service Portal
- Is TVWD My Water Provider?
- Contact Customer Service
Update your contact information or start and stop service by joining the Self-Service Portal. Have questions? See our FAQ below or contact customer service directly.
Join the Self-Service Portal | Contact Customer Service
- Leaks and Outages
- Detect a Leak at Home
- Request a Leak Adjustment
We’re here to help you find a way to pay that works for you.
- Set up online billing in the customer self-service portal
- Explore other ways to pay
- Bill Assistance Programs
To protect the public water system, all approved backflow prevention assemblies must be maintained and tested at least once per twelve-month period. For your convenience, TVWD offers residential customers a subscription-based program to meet state and TVWD annual backflow assembly testing requirements.
- Annual Backflow Testing Requirements
- Find a Certified Backflow Assembly Tester
- For Certified Backflow Testers
