Know & Prepare
Take control of your water use, from using water efficiently to emergency preparedness.
If you think you may have a leak, your water meter is the best detective to help you find it. Let us show you how. Learn more about fixing leaky faucets and toilets, or review eligibility requirements for a water leak adjustment.
We do our best to notify customers of all planned outages and traffic impacts at least 48 hours in advance by door hanger, e-mail, and phone. All current and planned outages are also posted on our website. If you are experiencing an outage, please see our FAQ below or contact customer service directly.
Before you need it, get ready and get water. Learn how to store water, keep an emergency kit, and be prepared for emergencies.
We can all help protect our most precious natural resource—and with a leak or wasted water, you’re paying for something that you’re not using. TVWD's Conservation Program is here to help you get the most from every drop.
