Fix a Leak
TVWD does not repair leaks on the customer side of the water meter. Any leak from the meter to the house or within the house is the customer's responsibility. We cannot recommend plumbers.
|
Leak Location |
Responsibility |
What Do I Do? |
|---|---|---|
| Between the street and the water meter | TVWD | Call TVWD at (503) 848-3000 |
| Outside the house (including the service line between the meter and the house, irrigation system, hose bib, water feature, swimming pool, etc.) | Customer |
Fix it yourself |
| Inside the house | Customer |
Fix it yourself |
*Places to look for a plumber include online (search for "Leak Repairs" or "Plumbers") or ask a friend or relative.
** Places to look for an irrigation contractor include online (search for "Irrigation Contractor") or ask a friend or relative.
Did you recently repair a water leak? If so, you may be eligible for a partial billing adjustment for water use compared to the same period last year if all leaks are repaired within 30 days of discovery.
